Senior Document Specialist (French-speaking)

About the role

EY's Administrative and Workplace Services (AWS) team is hiring a bilingual Senior Document Specialist. You will create and edit documents such as financial statements, reports and presentations, and work with colleagues to support the business functions that keep the organization running. The role requires fluency in French and English.

Key responsibilities

• Create and edit documents accurately and on time, and project manage work requests including customer service, documentation and communications
• Review documents and templates for branding, formatting and revisions, and integrate layouts of text and graphics
• Use styles, master pages, templates, tracking, kerning and leading; act as project manager, negotiating deadlines and scope and giving cost estimates and schedule changes
• Create template-driven customer deliverables and train and mentor Document Specialists on firm-standard software and processes
• Perform mail merge, manage electronic files and archives, prepare files for print and digital output, and troubleshoot text, graphic and printing issues
• Overtime is required during peak periods

Required profile

• Post-secondary education and/or equivalent relevant experience
• Fluency in French and English
• Attention to detail, sound judgement on confidential matters, and ability to meet tight deadlines
• Ideally: professional services firm experience, design-related education, and familiarity with AI tools

Required skills

• Proficiency in Word, Excel, PowerPoint, Acrobat, Outlook and similar tools, with proven ability to learn customized software
• Ability to use emerging technologies, including AI, to improve processes and collaboration