OTTO Operator

About the role

The OTTO Operator will manage the operation, monitoring, and incident escalation of OTT and digital platforms for Warner Bros. Discovery. This temporary role supports live streaming events, content recordings, and asset management to ensure platform stability and a high‑quality viewing experience.

Key responsibilities

• Create, update, and configure assets for digital live events.
• Operate live streaming events and real‑time content recordings following SOPs.
• Execute Digital Ad Insertion processes to deliver content and advertising correctly.
• Monitor dashboards and alerts, log incidents, and track them through ticketing systems while meeting SLAs.
• Escalate issues to appropriate teams and follow through to resolution.
• Perform sanity checks across devices and OTT platforms to validate content availability and user experience.
• Collaborate with vendors and internal stakeholders to maintain platform health and performance.

Required profile

• Minimum 1 year of experience operating live events for television, streaming, or digital platforms.
• Experience with OTT platform operation and monitoring.
• Intermediate English proficiency.
• Strong communication, teamwork, and problem‑solving abilities.
• Willingness to learn and improve processes.

Required skills

• Live streaming operations
• OTT platform monitoring
• Digital Ad Insertion
• Ticketing systems
• Transcoding workflows
• Content Delivery Networks (CDN)
• Metadata handling
• Content Management Systems (CMS)