Business Solution Architect – MarTech

About the role

The BMC MarTech Solution Architect will shape BMC’s digital, data and marketing technology ecosystem, working within the Enterprise Technology CBS Solutions Delivery Team and partnering with product managers and cross‑functional business teams.

Key responsibilities

• Define and maintain the BMC MarTech architecture strategy, standards, reusable patterns and reference architectures.
• Shape multi‑year roadmaps with product managers and business leaders, translating strategic needs into future‑state capability models.
• Ensure interoperability across BMC, ET, C&I, Talent, Alumni and Communications, reducing duplication and promoting platform reuse.
• Collaborate with Data Architecture teams to design AI‑ready data models, taxonomies and metadata structures that integrate with data lakes, CDPs and analytics platforms.
• Assess emerging technologies, evaluate platform/vendor options and influence investment, business case and sourcing decisions.
• Promote API‑first, event‑driven, modular and composable architecture principles, championing performance, resilience, observability, accessibility and global scalability.

Required profile

• Deep knowledge of MarTech ecosystems (CRM, CDP, CMS, automation, analytics, identity & consent).
• Strong architectural modelling capabilities across business, data, application and technology layers.
• Experience designing integrations across multiple enterprise platforms and exposure to data architecture or AI/ML platform design.
• Excellent communication, leadership and stakeholder management skills.

Required skills

• Adobe Experience Cloud, Salesforce, CDPs, DAM or similar platforms.
• API‑led, ESB and event‑driven integration technologies.
• Cloud platforms: Azure, AWS, GCP.
• Architecture tools: Lucidchart, LeanIX, ArchiMate.
• Architecture certifications (e.g., TOGAF) and cloud certifications.

What we offer

• Opportunity to shape BMC’s enterprise technology landscape with influence across multiple business functions.
• Continuous learning in a rapidly evolving digital and AI environment.
• Tools, flexibility and support to make a meaningful impact.
• Coaching, enablement and leadership opportunities for strategic technology decisions.
• Diverse and inclusive culture that values innovation and inclusion.