Public Affairs Officer - Corporate Communications

About the role

Citi is looking for a Public Affairs Officer in Argentina to join its Global Communications team in Enterprise Services and Public Affairs. You will shape the corporate narrative, engage colleagues and protect and strengthen Citi's reputation, leading an integrated external and internal communications strategy that links local priorities with global objectives. The role suits someone with a strong understanding of the financial services industry and a proven record in media relations, social media strategy, crisis management and executive and internal communications.

Key responsibilities

• Lead the design and execution of integrated communication strategies that advance Citi's business goals and strengthen its brand across Argentina.
• Act as Citi's primary media contact, building relationships with journalists and editors in local financial and business outlets.
• Pitch Citi stories proactively and manage incoming media inquiries to secure positive coverage.
• Direct the external Public Relations agency relationship, setting priorities and holding it accountable for results.
• Build internal communication strategies that keep employees informed and engaged with company goals and performance.
• Prepare senior executives for appearances by developing speeches, talking points and presentation materials.
• Manage responses to crises and sensitive issues, delivering timely and transparent information.
• Create compelling content for external and internal channels and set KPIs and reporting for data-driven strategies.
• Build and maintain strong relationships with key internal and external stakeholders.

Required profile

• 10+ years of experience in corporate communications or public relations, with significant exposure to the financial services industry.
• Bachelor's degree in communications, journalism, public relations or a related field.
• Track record of leading communications functions in a fast-paced, multinational organization.
• Established network of contacts across top-tier financial and business media.
• Experience managing communications through high-stakes crises and complex public issues.
• Ability to build trust, advise and influence senior executives and collaborate across functions and geographies.

Required skills

• Exceptional writing and storytelling in English and Spanish.
• Media relations, crisis management and executive communications.

What we offer

• Hybrid model with 3 days in the office and 2 days working remotely.
• Ongoing learning and development opportunities.
• Resources supporting financial wellbeing, family support and work-life balance.