Senior UGC Manager

About the role

A tight-knit, creative and data-driven agency is looking for a Senior UGC Manager to own creator campaigns end-to-end, from sourcing and communication to final delivery. The role works closely with the creative team on content direction and with project managers on timelines, and supports and guides UGC Coordinators by delegating tasks and stepping in when needed. It is a full-time, fully remote position open to anyone available during EST business hours.

Key responsibilities

• Own end-to-end execution of UGC campaigns for key accounts, from creator sourcing to final delivery
• Identify, vet and secure creators based on campaign needs and brand fit
• Manage all creator communication, including outreach, follow-ups and issue resolution
• Ensure creators deliver content on time and according to the brief
• Collaborate with project managers to ensure smooth execution and timely delivery
• Manage UGC Coordinators to ensure high-quality execution and strong campaign outcomes
• Keep internal systems clean and up to date
• Oversee creator payments and agreements to ensure accuracy and completion

Required profile

• At least 4 years of experience owning UGC or influencer marketing campaigns end-to-end
• Solid understanding of UGC best practices and creator content
• Fluent English with strong written and verbal communication skills
• Highly organized, able to handle multiple tasks and campaigns at once in a fast-paced environment
• Tech-savvy, proactive, self-motivated and able to work independently
• Strong attention to detail
• Plus: familiarity with tools such as Airtable, Frame.io, Mailshake and Smartlead, and experience in fast-paced agency or startup environments

Required skills

• ClickUp or a similar project management tool
• Creator sourcing and campaign management

What we offer

• Full campaign ownership for top global brands
• Global and supportive team
• Unlimited time off and sick days
• Flexible hours with EST overlap required
• Fully remote work