Front Desk Manager
fourseasons · Four Seasons Buenos Aires
Job description
About the role
The Front Desk Manager will lead the front office team at Four Seasons Buenos Aires, ensuring exceptional service and memorable guest experiences in a luxury hospitality environment.
Key responsibilities
- Train and monitor staff to meet quality, service and efficiency standards.
- Ensure compliance with internal department procedures and financial/credit policies.
- Address guest requests promptly, exceeding expectations.
- Resolve operational glitches with effective solutions.
- Collaborate closely with senior managers across all areas.
- Motivate the team in upsell programs to achieve sales targets.
Required profile
- Relevant tertiary or university education in hospitality.
- Minimum 5 years of experience in similar front desk leadership roles.
- Bilingual proficiency in English.
- Availability for rotating days and shifts.
- Legal documentation required to work in Argentina.
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Published 1 day ago
Expires 1 month from now
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fourseasons
Four Seasons Buenos Aires
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