Call Center Dispatcher – Plumbing & Restoration (Hybrid, Buenos Aires)

Jakobsen Restoration · Région métropolitaine de Buenos Aires

New

Hybrid Mid 🇬🇧 English

Job description

About the role

We are a growing restoration company seeking a sharp, high‑level English speaker to join our team as a Call Center Agent / Dispatcher for our plumbing division. This role goes beyond answering phones – you will coordinate jobs, solve customer problems in real time, and ensure the right crew reaches the right job quickly.

Key responsibilities

Handle inbound and outbound calls with US‑based customers.
Dispatch and coordinate plumbing service jobs.
Troubleshoot and resolve customer issues on the spot.
Sell and upsell services when relevant.
Maintain clear communication between customers and field crews.

Required profile

Semi‑senior level or above with real call‑center/dispatch experience.
High‑level English (spoken and written) – non‑negotiable.
Based in Buenos Aires, able to work from the Núñez office at least twice a week.
Fast thinker who stays calm under pressure and owns problems until they are solved.

What we offer

Payment in USD.
Comfortable working hours with no weekends.
Hybrid setup – flexibility with in‑office collaboration.
Growth opportunity in a fast‑scaling company.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Jakobsen Restoration.

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Published 2 hours ago

Expires 1 month from now

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Jakobsen Restoration

Région métropolitaine de Buenos Aires

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