Call Center Dispatcher – Plumbing & Restoration (Hybrid, Buenos Aires)
Jakobsen Restoration · Région métropolitaine de Buenos Aires
Descripcion del puesto
About the role
We are a growing restoration company seeking a sharp, high‑level English speaker to join our team as a Call Center Agent / Dispatcher for our plumbing division. This role goes beyond answering phones – you will coordinate jobs, solve customer problems in real time, and ensure the right crew reaches the right job quickly.
Key responsibilities
- Handle inbound and outbound calls with US‑based customers.
- Dispatch and coordinate plumbing service jobs.
- Troubleshoot and resolve customer issues on the spot.
- Sell and upsell services when relevant.
- Maintain clear communication between customers and field crews.
Required profile
- Semi‑senior level or above with real call‑center/dispatch experience.
- High‑level English (spoken and written) – non‑negotiable.
- Based in Buenos Aires, able to work from the Núñez office at least twice a week.
- Fast thinker who stays calm under pressure and owns problems until they are solved.
What we offer
- Payment in USD.
- Comfortable working hours with no weekends.
- Hybrid setup – flexibility with in‑office collaboration.
- Growth opportunity in a fast‑scaling company.
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Publicado hace 3 horas
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Jakobsen Restoration
Région métropolitaine de Buenos Aires
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