Senior Case Manager / Case Flow Lead
Solvo Global
Job description
About the role
We are seeking a Senior Case Manager / Case Flow Lead to oversee case operations, lead a team of legal professionals, and ensure cases move efficiently from start to finish. This remote, full‑time position requires strong leadership and data‑driven decision‑making.
Key responsibilities
- Lead and manage Case Managers, Legal Assistants, and support staff.
- Conduct case review meetings, monitor case progression and track KPIs, productivity metrics, billable hours, and team performance.
- Identify bottlenecks, improve workflows, and drive operational efficiency while ensuring retainer compliance and profitability.
Required profile
- Previous experience leading and managing teams with direct reports.
- Background in a law firm, legal operations, or case management environment.
- Proven track record managing KPIs, productivity metrics, and team performance.
- Strong leadership, coaching, and accountability management skills.
Required skills
- Experience with case management systems such as Clio, Filevine, Litify, SmartAdvocate, MyCase or similar platforms.
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Published 17 hours ago
Expires 1 month from now
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Solvo Global
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