Ecommerce Manager (Remote) - LATAM

About the role

HireHawk is recruiting on behalf of a fast-growing direct-to-consumer haircare brand for a full-time, remote Ecommerce Manager covering the LATAM market. The role owns on-site and channel execution across key platforms, driving conversion rate optimization on the Shopify storefront, optimizing product pages on TikTok Shop and Amazon, running email campaigns and keeping the operational layer of the ecommerce engine running smoothly. It works closely with the Director of Growth and a retention agency, focusing on execution and iteration.

Key responsibilities

• Shopify: run CRO across PDPs, collection pages, checkout and homepage; run A/B tests and experiments, manage tooling and interpret results
• Maintain the Shopify app ecosystem (upsell/cross-sell, reviews, subscriptions, bundles, site speed) and troubleshoot integrations, pixels and data layers
• Coordinate with the creative team on imagery, copy and UGC for PDPs
• TikTok Shop: optimize PDPs (titles, bullets, imagery, A+ content, categories and attributes), monitor performance and coordinate with content and affiliate teams
• Amazon: assist with listing optimization (titles, bullets, A+ content, backend keywords, imagery), flag suppressed listings and coordinate resolutions
• Email marketing: build, QA, schedule and deploy campaigns in Klaviyo, manage segmentation, list hygiene and send cadence, and pull post-send reporting
• Operations: own the review platform (collection, moderation, syndication), use AI tools for copywriting and content, keep documentation and SOPs clean, and support new channel launches

Required profile

• 2 to 4 years in a DTC ecommerce role, with deep hands-on Shopify experience
• Hands-on Klaviyo experience building campaigns, managing flows and pulling reporting
• Some TikTok Shop experience, basic Amazon Seller Central familiarity and comfort with the Shopify app ecosystem
• CRO mindset focused on the customer journey, detail-oriented and execution-focused
• Comfortable using AI tools (ChatGPT, Claude, Midjourney, etc.) and strong cross-functional communication
• Nice to have: beauty/wellness or CPG DTC background, affiliate/influencer ecommerce exposure, basic HTML/CSS, attribution tools such as Elevar or Triple Whale, and Google Sheets or Looker data work

Required skills

• Shopify and Klaviyo
• Amazon Seller Central
• A/B testing and experimentation
• AI tools for copywriting and content
• Nice to have: HTML/CSS, attribution/analytics tools, Google Sheets or Looker

What we offer

• Salary of $1,600-$1,900 USD per month
• Access to a $200K+ perk marketplace with discounts on 150+ services
• Option to withdraw up to 50% of approved earnings before payday