Bilingual Sales Agent

About the role

As a Bilingual Sales Agent you will help businesses achieve their marketing goals by recommending strategic advertising solutions while delivering an exceptional customer experience. You will join the Technology Ads Sales Team and collaborate with leaders, account specialists, and cross‑functional stakeholders to drive product adoption and account growth.

Key responsibilities

• Build and maintain strong customer relationships through consultative sales conversations and proactive account management.
• Identify customer business needs and recommend tailored Ads solutions that drive growth and maximize advertising performance.
• Manage and prioritize a portfolio of accounts, focusing on high‑value opportunities and customer retention.
• Deliver exceptional customer support through effective communication, problem‑solving, and objection handling.
• Maintain accurate documentation, follow operational processes, and adapt quickly to evolving business priorities and product updates.

Required profile

• 1‑3 years of experience in sales, customer service, phone support, account management, or related customer‑facing roles.
• Strong verbal and written communication skills, able to explain complex concepts simply.
• Proven ability to identify customer needs, handle objections, negotiate effectively, and drive product adoption.
• Strong organizational, time‑management, and prioritisation skills for independent portfolio management.
• Problem‑solving, critical‑thinking and adaptability in fast‑paced environments.

Required skills

• Intermediate English proficiency with strong reading comprehension and written communication.