Senior SAP Retail MM/SD Consultant (S/4HANA)

About the role

EPAM is looking for an experienced Senior SAP Retail MM/SD Consultant to join our S/4HANA support team. You will provide Level 2 and Level 3 application support, focusing on incident handling, problem resolution, and small enhancements within a retail environment.

Key responsibilities

• Analyze and resolve incidents and service requests related to SAP MM/SD processes.
• Perform root‑cause analysis for recurring or critical issues and propose sustainable solutions.
• Manage the full ticket lifecycle in ITSM tools such as ServiceNow or Jira, ensuring SLA compliance.
• Collaborate with functional, technical and third‑party teams to resolve complex issues.
• Drive problem‑management initiatives to reduce incident volume.
• Document errors, work‑arounds and solutions in the Knowledge Base.
• Design, test and implement small configuration changes and enhancements.
• Prepare functional specifications for bug fixes and minor developments.
• Support transport request management and quality assurance during deployments.
• Provide UAT support and validate solutions with business users.

Required profile

• Minimum 3 years of professional experience as an SAP MM/SD Consultant.
• Hands‑on expertise with SAP Retail modules (Master Data, Purchasing, Sales).
• Strong knowledge of replenishment, goods movements, inventory, order fulfilment, delivery and billing in S/4HANA.
• Experience with IDoc monitoring, interface troubleshooting and batch job handling.
• Ability to debug issues and coordinate fixes with ABAP teams.
• Understanding of transport management, system landscapes and change‑control processes.
• English proficiency at B2 level or higher, with strong written and verbal communication skills.

Required skills

• SAP Retail
• SAP MM
• SAP SD
• S/4HANA
• IDoc monitoring
• Interface troubleshooting
• Batch job handling
• Debugging
• Transport management
• ServiceNow
• Jira

What we offer

• International projects with top brands.
• Collaboration with global, diverse teams.
• Healthcare benefits and employee financial programs.
• Paid time off, sick leave and flexible vacation policies.
• Upskilling, reskilling and certification courses, including unlimited LinkedIn Learning access.
• Global career opportunities and volunteer initiatives.