Remote Cardiology Patient Navigator (RN/MA/CNA)

About the role

Our client is seeking a Remote Patient Care Coordinator (Cardiology Patient Navigator) to support a busy US‑based cardiology team. The role is fully remote, works US Central Time business hours, and focuses on patient communication, scheduling, care coordination and clinical documentation for a high‑volume caseload.

Key responsibilities

• Manage patient scheduling, reminders and follow‑up workflows in EMR/EHR systems.
• Conduct telephonic or remote outreach to reinforce care instructions and coordinate next steps.
• Support patients navigating cardiology pathways, including CHF management protocols.
• Track testing schedules, follow‑up appointments and remote monitoring workflows for 150+ patients.
• Coordinate with the clinical team to ensure continuity of care and escalate clinical concerns within scope.
• Maintain accurate clinical documentation and ensure HIPAA‑compliant records.
• Assist with billing documentation and insurance coordination as needed.

Required profile

• Clinical healthcare background (CNA, MA, RN or equivalent).
• 3+ years experience in healthcare, telehealth or medical office settings.
• Strong patient‑first attitude, organized under pressure and comfortable on the phone.
• Ability to manage a high‑volume, remote workload with warmth and clinical precision.

Required skills

• Proficiency with EMR/EHR systems.
• Experience using remote patient monitoring platforms.