Marketplace Operations & Experimentation Specialist

About the role

Sezzle is seeking a data‑driven, highly organized Marketplace Operations & Experimentation Specialist to join the Marketplace team. Reporting to the Product Manager, you will manage A/B tests, partner operations, and turn insights into actionable recommendations in a fast‑paced environment.

Key responsibilities

• Set up, QA, and launch A/B tests across Marketplace features, ensuring correct targeting, variants, and tracking.
• Monitor live tests, flag issues early, and determine results once statistically significant.
• Maintain a single source of truth for all experiments, documenting live status, audience, and learnings.
• Create and manage placements, promotions, coupons, and cashback programs within the Sezzle app.
• Onboard new online stores, activate store domains, and map user/merchant segment exposure.
• Conduct regular QA audits, resolve user‑reported issues, and set up proactive alerts.
• Benchmark shopping experience against competitors and propose new placement and deal ideas.
• Document test plans, results, and processes, identifying automation opportunities with AI.

Required profile

• Bachelor’s degree in a quantitative field such as Computer Science, Data Science, Statistics, or Mathematics.
• 1–3+ years of experience in operations, experimentation, or product analytics.
• Highly organized with the ability to manage multiple tests and workstreams simultaneously.
• Strong written and verbal communication in English.
• Analytical mindset comfortable with SQL, dashboards, and interpreting A/B test metrics.
• Detail‑oriented QA mindset and daily use of AI tools like Claude for data analysis and automation.

Required skills

• SQL
• Claude or similar AI tool
• Experience with A/B testing or feature‑flag platforms (e.g., Optimizely, LaunchDarkly, Statsig, Firebase)
• Familiarity with Jira and Confluence
• Knowledge of mobile product analytics tools (e.g., Amplitude, Mixpanel)