Implementation Consultant – B2B Client Onboarding

About the role

We are seeking an enthusiastic Implementation Consultant to lead B2B client onboarding from kickoff to Go‑Live. You will act as a trusted advisor, helping clients transform procurement and financial processes through platform configuration, project management, and user adoption.

Key responsibilities

• Lead end‑to‑end implementation projects, serving as the primary point of contact.
• Conduct discovery sessions to translate business requirements into optimized product workflows.
• Manage timelines, deliverables, data mapping, validation, and migration of vendor lists, budgets, and catalogs.
• Coordinate internal and client stakeholders, mitigate risks, and unblock technical dependencies.
• Deliver interactive workshops and onboarding sprints to enable client independence.
• Create structured enablement resources such as playbooks, configuration guides, and short video workflows.
• Partner with Sales, Product, and QA teams to resolve technical blockers and feed client feedback into product improvements.

Required profile

• 1+ year experience in B2B SaaS implementation, project management, or customer success.
• Proven ability to manage multiple implementation projects simultaneously while meeting deadlines.
• Advanced English proficiency, both written and spoken.
• Strong analytical mindset with excellent presentation and communication skills.
• Experience with change management and guiding corporate clients through process transformations.

Required skills

• Advanced Excel or Google Sheets for data analysis and validation.
• Experience configuring complex B2B SaaS products, ERP or CRM systems.
• Knowledge of APIs and integration techniques.
• Data mapping, validation, and migration expertise.