Implementation Consultant (B2B Client Onboarding)

About the role

We are seeking an enthusiastic Implementation Consultant to lead B2B client onboarding projects from kickoff to Go‑Live. You will act as a trusted advisor, helping clients transform their procurement and financial processes by configuring our platform, managing complex implementations, and driving user adoption.

Key responsibilities

• Lead end‑to‑end implementation projects, serving as the primary point of contact and ensuring a seamless client experience.
• Conduct discovery sessions to map client procurement and financial workflows into customized platform configurations.
• Manage timelines, deliverables, data mapping, validation, and migration of vendor lists, budgets, and item catalogs.
• Facilitate interactive workshops and onboarding sprints to enable client stakeholders to operate the platform independently.
• Create structured enablement resources such as deployment playbooks, configuration guides, and short video workflows.
• Collaborate with Sales, Product, and QA teams to resolve technical blockers and translate client feedback into product improvements.

Required profile

• At least 1 year of experience in B2B SaaS implementation, project management, or customer success.
• Proven ability to manage multiple implementation projects simultaneously while meeting deadlines and scope.
• Advanced English communication skills, both written and spoken.
• Strong analytical mindset with the ability to work with business metrics and data.
• Experience configuring complex B2B SaaS, ERP, or CRM systems.
• Excellent change‑management capabilities and a customer‑oriented, proactive approach.

Required skills

• Excel
• Google Sheets
• APIs

What we offer

• Opportunity to work on high‑impact projects with leading B2B clients.
• Collaborative environment with cross‑functional teams.
• Professional growth in SaaS implementation and product strategy.