HCM Consultant (AMS)

About the role

Kainos is looking for an HCM Consultant to join its AMS team, helping customers get the most from their people technology. This is a hands-on consulting role combining business process expertise with technology problem-solving, working closely with customers to understand their needs, recommend solutions, configure enhancements, troubleshoot issues and help them continuously improve their people operations. Unlike traditional project-based consulting, AMS focuses on long-term client relationships.

Key responsibilities

• Partner with customers to understand HR processes, business challenges and priorities.
• Design, configure and support solutions that improve efficiency, user experience and business outcomes.
• Gather requirements, investigate issues and recommend practical, scalable solutions.
• Support testing, troubleshooting and ongoing enhancements.
• Advise customers on process improvements and leading practices across the employee lifecycle.
• Build trusted relationships with stakeholders and collaborate with colleagues across functional and technical disciplines.
• Contribute to knowledge sharing, team development and continuous improvement.

Required profile

• Experience in HR technology, HRIS, HCM consulting, HR operations or business process improvement.
• Strong understanding of HR processes and how technology supports them.
• Experience gathering requirements, solving business problems and working directly with stakeholders.
• A hands-on approach, strong communication, collaboration and problem-solving skills, and ability to manage multiple priorities in a customer-focused environment.

Nice to have

• Experience with Workday or another HCM platform (SAP SuccessFactors, Oracle HCM, UKG, Dayforce, etc.).
• Experience supporting system configurations, enhancements, testing or implementations.
• Workday certification or exposure to Workday environments.
• Experience in a consulting or customer-facing role.