Community Manager
WAYPOINT - A creative production company
Job description
About the role
We are looking for a Community Manager to build, engage, and nurture our brand communities across multiple platforms, collaborating closely with internal teams.
Key responsibilities
- Manage and engage with the community across social platforms, forums, Discord, and other channels.
- Create, adapt, and publish engaging content aligned with the brand voice and campaigns.
- Monitor conversations, respond to comments and messages with clear, timely, and empathetic communication.
- Act as the voice of the community internally, gathering feedback and insights for the team.
- Coordinate with marketing, creative, and production teams to support launches and campaigns.
- Moderate community spaces and enforce guidelines to maintain a positive and inclusive environment.
- Track community sentiment, engagement, and growth, and report key insights.
Required profile
- Passion for the video game industry and online communities.
- Positive, proactive, open to feedback, and willing to learn.
- 3–5+ years of experience in community management, social media, or content creation.
- Excellent written and spoken English communication skills.
Required skills
- Discord
- Social media management tools
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Published 19 hours ago
Expires 1 month from now
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WAYPOINT - A creative production company