Bilingual Sales Development Representative
Metro Vein Centers · Buenos Aires
Job description
About the role
The Sales Development Representative (internally called Patient Intake Coordinator) is the first voice a patient hears. You will manage inbound and outbound communications, verify insurance, overcome objections, and secure appointments across more than 60 clinics.
Key responsibilities
- Serve as the primary point of contact for new patient leads via phone, email, and text.
- Verify insurance, initiate authorizations, and document interactions in CRM/EMR systems.
- Book 10‑15 vein evaluation appointments per day and maintain a conversion rate of 55%+ on qualified calls.
- Collaborate with internal teams to ensure seamless handoff to clinical care.
Required profile
- Experience in medical call centers, front‑desk scheduling, or insurance‑based sales.
- Bilingual English/Spanish proficiency.
- Strong resilience to rejection and a metrics‑driven work ethic.
Required skills
- Proficiency with CRM, EMR, and multi‑line phone systems.
- Ability to navigate insurance verification and authorization processes.
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Published 11 hours ago
Expires 1 month from now
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Metro Vein Centers
Buenos Aires
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