Associate Service Support Specialist
Diebold Nixdorf · Buenos Aires
Job description
About the role
Diebold Nixdorf is looking for an Associate Service Support Specialist to provide technical support for DN Services, Service Partners and customers. The role serves as the starting point for structured problem management within the DN Incident & Problem Management process.
Key responsibilities
- Identify, analyze, address and resolve technical problems and support technical escalations.
- Deliver product trainings, communicate service‑relevant information, and develop standard operational procedures.
- Participate in customer, fleet and product performance improvement projects.
- Provide on‑site technical support and collaborate with stakeholders to resolve issues.
Required profile
- Diploma or equivalent work experience.
- 0‑2 years of relevant experience in service support or a comparable combination of education and experience.
- Good business English skills, both written and spoken.
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Published 1 day ago
Expires 1 month from now
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Diebold Nixdorf
Buenos Aires