Amazon Account Manager

About the role

You will be the operational heartbeat of a fast‑moving Amazon agency pod, keeping brand accounts healthy, clients satisfied, and the team unblocked every day. Reporting to the Brand Manager, you will work closely with a PPC Specialist and a Graphic Designer to manage 10‑15 Amazon brand accounts at the highest standard.

Key responsibilities

• Create and optimise listing content, conduct SEO keyword research, write titles, bullet points, A+ content and manage bulk flat‑file uploads.
• Develop and brief image concepts, review designer output, and upload final assets to Amazon.
• Handle day‑to‑day Seller Central operations: resolve suppressed ASINs, catalog errors, monitor Buy Box %, pricing, inventory (FBA/AWD) and overall account health.
• Communicate technical queries and operational updates to clients, prepare bi‑weekly decks and maintain 30/60/90‑day strategies.
• Coordinate with the Graphic Designer to ensure a full workload of images, A+ pages and storefronts.
• Maintain daily capacity in ClickUp, capture action items, flag blockers and keep SOPs up to date.
• Develop growth strategies, align with PPC on keyword lists and TACoS targets, and implement quarterly category‑specific initiatives.
• Produce daily check‑ins, weekly summaries and keep records on Airtable and Google Drive.

Required profile

• Proactive mindset with a strong sense of ownership.
• Passion for the Amazon ecosystem and e‑commerce marketplace.
• Ability to thrive in a fast‑paced agency environment and collaborate within a pod.

Required skills

• Amazon Seller Central
• Amazon AI tools (Rufus, Cosmo)
• Flat‑file bulk uploads
• A/B testing
• Keyword research & SEO
• ClickUp
• Airtable
• Google Drive