Senior Manager – Deployment Excellence

About the role

Johnson & Johnson is seeking a Senior Manager to lead Deployment Excellence across multiple sites in Latin America. The role focuses on developing, maintaining and implementing standards that ensure successful large‑scale system deployments while aligning with organizational goals and industry regulations.

Key responsibilities

• Develop and continuously improve Deployment Excellence Service Standards, ensuring alignment with best practices and regulatory requirements.
• Plan and allocate resources, manage budgets, and engage major stakeholders to meet project expectations.
• Collaborate with internal supply‑chain functions and external providers, maintaining clear SLAs and driving continuous improvement initiatives.
• Support the Deployment Excellence Center of Excellence by identifying subject‑matter experts and facilitating stakeholder engagement.

Required profile

• Bachelor’s degree and fluent English.
• Proven experience delivering large‑scale, complex system deployments and leading high‑performing teams.
• Strong communication, change‑management and risk‑management capabilities.
• Ability to work in matrix environments and influence cross‑functional partners.

Required skills

• Agile decision‑making and agility frameworks.
• Analytics insights and continuous‑improvement methodologies.
• Project Management Methodology (PMM), PMO, and Project Management Tools.
• Project reporting, Statement of Work (SOW) creation, and technical credibility.