Time Management Implementation Lead - Manager

About the role

PwC is hiring a Time Management Implementation Lead (manager level) in its Advisory line of service, within the IFS Information Technology practice. The role leads the implementation of a cloud-based time capture solution across member firms globally, and is based in Buenos Aires.

Key responsibilities

• Lead the implementation of a cloud-based time capture solution across different member firms globally.
• Act as the main point of contact for stakeholders during implementation activities, workshops and solution discussions.
• Partner with Solution Architects, Business Analysts, development teams and Operations to ensure successful delivery.
• Collaborate with leadership teams to support IT transformation and change management initiatives.
• Manage stakeholder expectations and align business requirements with IT capabilities.
• Support continuous improvement and service optimization, monitor SLAs, drive operational excellence and improve the customer/user experience.

Required profile

• 5 years of experience leading IT transformation initiatives and operational projects.
• Experience working in global and cross-cultural environments.
• Background in change management, PMO, portfolio management or enterprise architecture initiatives.
• Experience managing customer relationships and service delivery.
• Knowledge of information security standards (ISO 27001 is a plus).
• Professional English; bilingual candidates preferred.