Operations Coordinator

About the role

We are seeking an Operations Coordinator to support a fast‑growing family‑run Asian fusion restaurant with two locations, a boba shop, and a new catering arm in Los Angeles. You will keep the behind‑the‑scenes processes running smoothly, from client communication to event logistics.

Key responsibilities

• Respond to catering inquiries, manage client communications from first contact through event confirmation.
• Coordinate with the chef, director of operations, and restaurant team to ensure catering events are fully prepared.
• Conduct outreach to schools, churches, and community groups to promote catering services.
• Draft marketing copy, outreach emails, and promotional materials for team review.
• Match incoming invoices with shipment records and flag discrepancies.
• Maintain and update the events calendar, keeping the team informed of bookings and deadlines.
• Provide day‑to‑day admin support: email management, document organization, mail sorting, and ad‑hoc requests.

Required profile

• 2+ years experience as an executive assistant, operations coordinator, or admin support role.
• Experience working with US, UK, Canadian, or Australian clients.
• Fluent written and spoken English with strong communication skills.
• Proactive, detail‑oriented, and able to juggle multiple tasks without letting anything fall through the cracks.

Required skills

• Familiarity with CRM tools.
• Experience with Notion.
• Proficiency in Google Workspace.
• Basic knowledge of Discord.

What we offer

• Immediate start.
• 7 paid company holidays.
• Opportunity to grow with a dynamic, expanding food‑service business.