Business Analytics & Customer Insights Manager LATAM

About the role

Johnson & Johnson is seeking a Business Analytics & Customer Insights Manager for Latin America, based in Buenos Aires. The role will act as a strategic partner to the LATAM South leadership team, translating data and insights into actionable recommendations for oncology brand growth.

Key responsibilities

• Partner with local and regional brand teams to shape pre‑launch strategies and identify portfolio growth opportunities using integrated data and customer insights.
• Support long‑range forecasting, develop 5‑year sales scenarios, and elevate strategic planning discussions.
• Promote adoption of AI, advanced analytics, and digital innovation across the business while ensuring compliance with internal policies.

Required profile

• Bachelor’s degree in Business, Economics, Engineering, Marketing, Statistics or related field; Master’s degree is a plus.
• 8+ years of experience in business analytics, customer insights, or commercial strategy, preferably in pharma/oncology.
• Proven ability to influence senior leadership and work in multi‑country environments.
• Fluent in English and Spanish; Portuguese highly desirable.

Required skills

• Advanced analytics and AI‑driven forecasting.
• Business Intelligence (BI) tools and data visualization.
• Data analysis, data governance, data privacy standards, and data quality management.
• Business Process Management (BPM) and cross‑functional collaboration.