Email & SMS Marketing Specialist

About the role

Community Sports Partners, a fast-growing private youth sports operator, is hiring an entry-level Email & SMS Marketing Specialist. The role sits alongside the Director of Marketing and focuses on lifecycle campaigns, automation and data-driven optimisation, using platforms such as Twilio and SendGrid. It is remote, with flexible remote or hybrid work.

Key responsibilities

• Build, schedule, QA and launch email and SMS campaigns with Twilio and SendGrid under senior supervision
• Set up and QA automated lifecycle flows such as onboarding sequences, re-engagement campaigns and retention triggers
• Manage audience lists, segmentation criteria, suppression files and workflow documentation
• Help prepare and format email templates with the design team and coordinate campaign timelines and calendars
• Support A/B tests, track and report on open rates, click-through rates, conversions, engagement and unsubscribes
• Ensure campaigns comply with CASL, CAN-SPAM and GDPR, and manage bounces, opt-outs and suppression lists
• Keep campaign workflows, platform settings and process guides documented, and work with the Director of Marketing and design and content teams

Required profile

• Up to 1-2 years of experience in email marketing, digital marketing or related roles (internships and coursework count)
• Basic knowledge of deliverability, segmentation, open rates and click-through rates
• Comfortable with dashboards and spreadsheets, strong attention to detail and fluent written and spoken English
• Eagerness to learn marketing platforms and grow into a technical marketing role; Spanish is a strong asset

Required skills

• Preferred: hands-on experience with Mailchimp, HubSpot, Klaviyo, SendGrid or similar
• Preferred: exposure to SMS marketing, A/B testing concepts, basic HTML or willingness to learn email templating
• Required: completing both short assessments (about 5 minutes each) before or after applying

What we offer

• Pay of $800-1200 USD per month
• Mentorship from experienced marketers and direct access to senior leadership
• Flexible remote or hybrid work
• Growth path toward a full Lifecycle Marketing Specialist or Marketing Analyst role