Customer Master Data Specialist – Inbound Call Center
Ecolab · Région métropolitaine de Buenos Aires
Descripcion del puesto
About the role
Ecolab is looking for a Master Data Specialist I to manage inbound requests for new or updated customer accounts. You will work in a fast‑paced call‑center environment, ensuring the accuracy and quality of customer master data across multiple enterprise systems.
Key responsibilities
- Receive and process internal inbound requests for new accounts or updates, following divisional CMD policies.
- Maintain high data quality in Mainframe, SAP, JD Edwards, or AS400 environments.
- Align field representatives and contracts to guarantee correct sales credit, commission, and pricing.
- Use data‑cleansing tools to audit records, identify duplicates, and enforce naming and address standards.
- Leverage application tools and resources to manage workload and meet deadlines.
- Create and track personal performance plans and goals on a daily, weekly, monthly, and yearly basis.
Required profile
- High school diploma or equivalent.
- At least 1 year of experience in customer service or a business environment.
- Strong analytical mindset with excellent research and problem‑solving abilities.
- Ability to work independently and collaboratively while maintaining a positive attitude.
Required skills
- Mainframe systems
- SAP
- JD Edwards
- AS400
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
What we offer
- Opportunity to contribute to clean water, safe food, abundant energy, and healthy environments.
- Career growth in a company that values diversity and inclusion.
- Supportive environment that encourages innovation and personal development.
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Publicado hace 14 horas
Expira en 1 mes
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Ecolab
Région métropolitaine de Buenos Aires
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