Spa Receptionist – Luxury Hotel

About the role

We are looking for a friendly and professional Spa Receptionist to join the Four Seasons team in Buenos Aires. The role is the first point of contact for guests and spa clients, ensuring a seamless and luxurious experience from booking to departure.

Key responsibilities

• Respond promptly and courteously to all guest interactions, both in person and via phone or email.
• Assist guests, partners and clients with scheduling and managing spa appointments.
• Handle email correspondence and telephone inquiries efficiently.
• Provide information, coordinate bookings, manage shift schedules and process spa charges.
• Maintain the cleanliness and organization of spa facilities, including locker rooms and exercise areas.

Required profile

• Relevant tertiary or university education related to the hospitality industry.
• Previous experience in a similar reception or guest‑service role.
• Availability to work rotating days and hours.
• Advanced proficiency in English (mandatory); knowledge of additional languages is a plus.
• Positive attitude, proactive approach, teamwork orientation and a focus on personalized service.
• Legal authorization to work in Argentina.

Required skills