Site Reliability Engineer – Automation & Observability

About the role

The Site Reliability Engineer – Automation & Observability will design, implement, and operate reliability engineering capabilities across OT/PCN environments. The role focuses on improving system reliability, scalability, and operational efficiency through automation and observability.

Key responsibilities

• Define and implement SRE practices, including SLIs, SLOs, and error budgets.
• Build and standardize observability capabilities across metrics, logs, and traces.
• Lead incident response, root cause analysis, and post‑mortems.
• Develop and maintain CI/CD pipelines (Azure DevOps) to automate deployment and validation.
• Integrate monitoring signals with ServiceNow ITSM processes.
• Design reusable automation components and operate within OT/PCN security standards.

Required profile

• 3+ years operating production systems with a focus on observability and reliability.
• Hands‑on experience with SRE practices and incident management.
• Strong communication skills and ability to collaborate across global teams.

Required skills

• Python scripting
• PowerShell scripting
• Azure DevOps CI/CD pipelines
• ServiceNow ITSM integration
• Observability tools (metrics, logs, traces, dashboards)
• SolarWinds or similar platforms
• Exposure to Ansible automation framework