Operations Project Manager – Consulting for Small Businesses

About the role

We are seeking an Operations Project Manager / Operations Consultant to lead client projects that improve business processes and build scalable systems for small‑business clients. The role blends project management, consulting, and process analysis, requiring close collaboration with U.S.-based clients.

Key responsibilities

• Manage multiple client projects, ensuring they stay on schedule, within budget, and deliver profitable outcomes.
• Lead weekly client meetings and discovery sessions to understand operational challenges.
• Analyze existing workflows, identify inefficiencies, and propose improvement opportunities.
• Organize and simplify large volumes of information, presenting clear findings to clients.
• Design and develop tailored business systems and processes.
• Take ownership of projects, independently solving operational problems.
• Coordinate with internal strategy, documentation, process‑mapping, and technical implementation teams.
• Oversee project timelines, deliverables, communication, and overall progress.

Required profile

• Experience in project management, operations consulting, or related business operations roles.
• Strong analytical and problem‑solving abilities.
• Ability to understand complex business processes and pinpoint improvement areas.
• Excellent organizational skills with a process‑oriented mindset.
• Capacity to manage multiple projects and priorities simultaneously.
• Fluent verbal and written English communication skills.
• Comfortable communicating with U.S.-based clients.

Required skills

• ClickUp
• Propel
• Miro
• Zoom