Logistics Coordinator – Remote US Freight Brokerage

About the role

We are seeking an experienced Logistics Coordinator to join a fast‑growing US‑based box‑truck freight brokerage. This full‑time remote position will own the end‑to‑end operational flow of loads, from tender to final delivery, ensuring seamless execution across multiple US time zones.

Key responsibilities

• Track and monitor active freight shipments in real time to guarantee on‑time pickups and deliveries.
• Generate, verify, and audit essential freight documentation such as Rate Confirmations, Bills of Lading (BOLs) and Proof of Deliveries (PODs).
• Maintain up‑to‑date load statuses, driver details, and tracking notes within the Transportation Management System (TMS).
• Communicate proactively with drivers, dispatchers and carriers regarding schedule updates, appointment times and site access instructions.
• Identify and resolve operational issues instantly, including transit delays, weight or pallet discrepancies, and missed appointments.
• Support billing and accounting by ensuring all completed loads have valid PODs and signed Rate Confirmations before carrier payment processing.

Required profile

• Minimum 2 years of hands‑on experience in US freight operations, dispatch or 3PL brokerage execution.
• Strong familiarity with US transportation documentation and freight processes.
• Detail‑oriented, with the ability to manage multiple shipments simultaneously.
• Excellent written and verbal communication skills in English.

Required skills

• Proficiency with a Transportation Management System (TMS).