Lifecycle Marketing Coordinator

About the role

Community Sports Partners, a fast-growing private youth sports operator in the GTA and Florida, is hiring a Lifecycle Marketing Coordinator. This is an entry-level position for someone with foundational knowledge of email or digital marketing who wants to build expertise in lifecycle campaigns, automation and data-driven optimisation. You will work alongside the Director of Marketing, learning platforms such as Twilio and SendGrid, on campaigns that affect customer acquisition and retention. The workplace is remote.

Key responsibilities

• Build, schedule, QA and launch email and SMS campaigns with Twilio and SendGrid under senior supervision
• Set up and QA automated lifecycle flows such as onboarding sequences, re-engagement campaigns and retention triggers
• Manage audience lists, segmentation criteria, suppression files and workflow documentation
• Prepare and format email templates with the design team and coordinate campaign timelines and calendars
• Support A/B tests, track and report on open rates, click-through rates, conversions, engagement and unsubscribes
• Ensure campaigns comply with CASL, CAN-SPAM and GDPR, and manage bounces, opt-outs and suppression lists
• Keep campaign workflows, platform settings and process guides documented, and work with the Director of Marketing and design and content teams

Required profile

• Up to 1-2 years of experience in email marketing, digital marketing or related roles (internships and coursework count)
• Basic familiarity with deliverability, segmentation, open rates and click-through rates
• Comfortable with data, dashboards and spreadsheets, and fluent in English (Spanish is a strong asset)
• Attention to detail, strong written English and eagerness to learn marketing platforms

Required skills

• Preferred: hands-on experience with Mailchimp, HubSpot, Klaviyo, SendGrid or similar
• Preferred: SMS marketing, A/B testing concepts, basic HTML or willingness to learn email templating
• Required: completes both short assessments (about 5 minutes each) before or after applying

What we offer

• Pay of $800-1200 USD per month
• Mentorship from experienced marketers and direct access to senior leadership
• Flexible remote or hybrid work arrangement
• Growth path toward a full Lifecycle Marketing Specialist or Marketing Analyst role