Client Operations Coordinator

About the role

We are looking for a detail‑oriented Client Operations Coordinator to keep client engagements running smoothly. You will coordinate meetings, support clients through the process, handle documents and records, and keep our systems organized while working closely with firm leadership.

Key responsibilities

• Coordinate and schedule client meetings across multiple international time zones.
• Serve as a responsive, professional point of contact for client communications.
• Prepare, process, and track client documents and related follow‑ups accurately and on time.
• Maintain internal records, files, and our CRM up to date.
• Provide day‑to‑day operational support to the team and escalate items as appropriate.

Required profile

• 2+ years in client operations, executive/administrative support, customer success, or a comparable coordination role.
• Excellent written and spoken English; comfortable as a professional, client‑facing voice.
• Strong overlap with U.S. Mountain Time working hours and flexibility for other regions.
• Highly organized, reliable, with strong attention to detail and follow‑through.
• Comfortable learning and working across common business software.
• Ability to work independently in a remote team.
• Discretion and sound judgment handling confidential client and financial information.
• Familiarity with U.S. business formation or registered‑agent services; experience supporting a law firm or CPA is a plus.

Required skills

• CRM platforms
• Video conferencing tools
• Cloud document collaboration tools

What we offer

• Fully remote contract position (1099 equivalent) paid via Gusto.
• Monday–Friday schedule, primarily U.S. Mountain Time.
• Salary $1,500–$2,000 per month USD.
• Small supportive team working directly with the founder.
• Paid time off.