Bilingual Dental Admin & Receptionist (Virtual Assistant)

About the role

We are looking for a highly organized, patient‑focused Virtual Assistant to manage front‑desk operations for a busy U.S. dental practice. The role is fully remote, allowing you to support patients and the dental team from Argentina while delivering exceptional service in both English and Spanish.

Key responsibilities

• Handle inbound and outbound patient calls, emails, and texts in English and Spanish.
• Provide friendly, empathetic customer service and conduct appointment reminders and treatment follow‑ups.
• Schedule, confirm, reschedule, and manage patient appointments, keeping calendars accurate.
• Verify insurance eligibility, benefits, and coverage; assist with billing coordination and claims follow‑up.
• Maintain accurate digital patient records, ensure HIPAA compliance, and support data entry and reporting tasks.

Required profile

• Fluent in English (C1 or higher) and Spanish, both spoken and written.
• 1–2 years of experience in U.S. dental or healthcare administration, front‑desk support, or medical scheduling.
• Strong multitasking, organizational abilities, and high attention to detail.

Required skills

• Experience with dental practice management software such as Dentrix, Eaglesoft, or Open Dental.
• Knowledge of dental workflows, insurance verification, and appointment scheduling.

What we offer

• Full‑time remote position with a competitive monthly salary of $1,280 USD.
• Opportunity to work with a supportive U.S. dental team and develop specialized dental admin expertise.