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This job expired on 14/09/2026. It no longer accepts applications.
Account Manager – Short-Term Rental Revenue Specialist
CS Outsource
Job description
About the role
We are looking for an experienced Account Manager with a strong background in revenue management to join our growing short‑term rental team. You will be the primary point of contact for property owners, driving occupancy, ADR and overall portfolio performance through data‑driven strategies.
Key responsibilities
- Manage a portfolio of client accounts and serve as the main liaison.
- Build and maintain strong relationships with property owners and stakeholders.
- Develop and implement revenue strategies to maximize occupancy and profitability.
- Monitor market trends, competitor pricing and demand patterns.
- Set pricing, availability and restrictions across multiple booking channels.
- Utilise revenue‑management platforms such as PriceLabs, Wheelhouse or Beyond Pricing.
- Prepare and present performance reports (occupancy, ADR, RevPAR, revenue insights).
- Collaborate with operations, guest communications and marketing teams.
- Identify process‑improvement and revenue‑growth opportunities.
- Ensure client satisfaction through proactive communication and strategic recommendations.
Required profile
- Minimum 3 years of experience in account management, revenue management or short‑term rental operations.
- Proven track record managing revenue strategies for vacation rentals or hospitality portfolios.
- Strong analytical ability to interpret market data and performance metrics.
- Excellent communication and relationship‑management skills.
- Ability to handle multiple client accounts simultaneously.
Required skills
- PriceLabs, Wheelhouse, Beyond Pricing (or similar revenue‑management tools).
- Microsoft Excel and Google Sheets (advanced proficiency).
- Experience with OTA platforms such as Airbnb, Booking.com and VRBO.
- Familiarity with property‑management systems like Guesty, Hostaway, Hospitable, Lodgify or OwnerRez.
What we offer
- Remote, full‑time position aligned with U.S. business hours.
- Collaborative, performance‑driven work environment.
- Long‑term growth opportunity within a fast‑expanding short‑term rental company.
- Direct influence on client success and portfolio revenue growth.
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