Account Manager

About the role

We are looking for an Account Manager to act as a strategic partner for our clients, owning the relationship from day‑one and driving growth through data‑informed marketing recommendations. The role blends client‑facing communication with cross‑functional collaboration across creative, performance and web teams.

Key responsibilities

• Own and nurture relationships with multiple clients and key stakeholders.
• Provide proactive, strategic recommendations aligned with client business goals.
• Lead client communications via email, calls, presentations and reporting.
• Coordinate cross‑functional teams to ensure on‑time, high‑quality delivery.
• Identify risks, roadblocks and upsell opportunities early and act accordingly.
• Support onboarding of new clients together with Business Development.
• Maintain project management, budget and time‑keeping standards.
• Deliver final client‑facing work and drive process improvements.

Required profile

• 5+ years of agency experience in account management or client‑facing project management.
• Excellent listening, negotiation and presentation skills.
• Strong written and verbal communication, comfortable with direct phone/video calls.
• Highly organized, proactive and solutions‑oriented, able to juggle multiple priorities.

Required skills

• Digital marketing knowledge including paid media, ecommerce, websites, SEO, Shopify, Klaviyo and paid social.
• Ability to interpret performance data and translate it into strategic insights.

What we offer

• Full‑time remote position based in Latin America.
• Competitive monthly compensation of $2,000–$3,000 (USD) depending on experience.