Talent Team Coordinator - Supervising Associate

About the role

EY is looking for an experienced HR operations professional as Supervising Associate Talent Team Coordinator within its Talent Enablement Center. The role partners with Talent Consultants and Talent leadership to coordinate employee life-cycle activities, guide team members and strengthen consistent, high-quality service delivery. It combines hands-on operational expertise with team support.

Key responsibilities

• Support Talent Team Coordinators by setting priorities, monitoring workloads, reinforcing procedures and helping the team meet service expectations.
• Coordinate the administration of employee life-cycle and Talent processes such as performance management, promotions, variable pay, orientation, people surveys, upward feedback and separations.
• Coach team members in real time, give ongoing feedback, support development planning and act as a resource for escalations and complex requests.
• Lead or support onboarding and training for new hires, including scheduling, documentation, process education and system readiness.
• Conduct or support in-person candidate interviews and assess communication skills, professional presence and cultural fit.
• Oversee timely and accurate transactions, documentation, system updates and tracking, including work in SuccessFactors and other firm tools.
• Interface with employees, consultants, leadership and partner teams, resolving inquiries and escalating higher-risk matters.
• Use metrics, quality reviews and client feedback to recommend improvements to workflows, controls and the customer experience.
• Create workstream procedures, job aids and training materials, and support local administrative counseling and reporting.
• Contribute to special projects, process improvements and automation initiatives.

Required profile

• Five or more years of progressive experience in HR operations, shared services, Talent coordination or a related field.
• Demonstrated experience training, mentoring, coordinating or directing less experienced colleagues.
• Broad knowledge of HR policies, procedures and employee life-cycle processes, and of safeguarding confidential information.
• Ideally a bachelor's degree or equivalent relevant experience, and experience in a professional services or large matrixed organization.
• Ability to work flexibly across time zones and during peak periods.

Required skills

• Advanced proficiency with Microsoft Office, especially Excel, Word and PowerPoint.
• Experience with common case-management, tracking and HR systems.
• Strong client-service orientation, coaching and project-management skills.

To apply, candidates should contact EY directly as soon as possible.