ServiceNow Business Analyst
pwc · Buenos Aires
Descripcion del puesto
About the role
Join PwC's Acceleration Center in Buenos Aires as a ServiceNow Business Analyst. You will help clients improve operational efficiency by analyzing, implementing, and supporting ServiceNow solutions within a collaborative, global environment.
Key responsibilities
- Analyze client requirements and design ServiceNow solutions that boost efficiency.
- Manage ServiceNow deployment projects, ensuring seamless integration and utilization.
- Provide training and ongoing support to clients for effective use of ServiceNow.
- Collaborate with clients to identify process‑optimization opportunities.
- Apply analytical thinking to break down complex concepts and generate actionable insights.
- Maintain application security and compliance through configuration management.
- Use agile methodology to adapt to changing project needs and deliver timely results.
- Build strong client relationships and anticipate their needs.
- Mentor junior team members in ServiceNow consulting practices.
- Interpret data to inform strategic recommendations and drive client success.
Required profile
- Senior Associate mindset with a focus on client connection and team leadership.
- Ability to anticipate client and team needs and deliver quality solutions.
- Strong analytical and problem‑solving capabilities.
- Effective communication and collaboration skills within global teams.
Required skills
- ServiceNow platform expertise.
- Agile project management methodology.
- Configuration management for security and compliance.
- Data analysis and interpretation.
What we offer
- Hands‑on learning with cutting‑edge tools.
- Opportunities for professional growth within a diverse, inclusive culture.
- Exposure to global advisory, assurance, tax, and business services.
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pwc
Buenos Aires