Sales Development Representative

About the role

We are seeking a proactive Sales Development Representative to support our client’s nationwide technology and managed print solutions. The role involves generating new business opportunities, managing customer relationships, and supporting the sales cycle remotely for US‑based clients.

Key responsibilities

• Book meetings and discovery calls with prospective clients.
• Prepare and assist with sales proposals, contracts, and supporting documentation.
• Manage customer relationships and provide ongoing account support.
• Maintain accurate customer, prospect, and opportunity records within the CRM.
• Respond promptly to customer and prospect emails and phone inquiries.
• Conduct research on target companies, industries, and potential business opportunities.
• Analyze sales performance and customer behavior data to identify trends and opportunities.
• Create reports and present findings to support business development initiatives.
• Collaborate with internal teams to support client onboarding and ongoing account success.
• Work independently to achieve business development and customer engagement goals.

Required profile

• 2+ years of experience in sales support, business development, customer service, or a related role within the IT, technology, or print industry.
• Excellent written and verbal English communication skills.
• Experience managing customer relationships and supporting sales processes.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize work in a fast‑paced environment.
• Ability to work independently in a remote environment.
• Availability to work 8:00 AM – 5:00 PM EST.

Required skills

• Microsoft Office
• CRM platforms (e.g., Salesforce, HubSpot)