Operational Quality Specialist

About the role

IQVIA Laboratories is looking for an Operational Quality Specialist to support and enhance global laboratory quality and technical systems. The role involves overseeing assay quality control, proficiency testing, scientific database management, and coordinating technical activities across multiple teams.

Key responsibilities

• Establish, review, and update global acceptance criteria for harmonized assay quality control materials.
• Monitor and review regional laboratory investigations related to proficiency testing failures.
• Maintain and update the Scientific Database, including test code system administration.
• Monitor global inventory levels of harmonized reagents, calibrators, and quality control materials.
• Deliver training to Global Harmonization and regional laboratory teams as needed.
• Facilitate and document global technical meetings and collaborate with assay development, scientific review, data management, vendor, and laboratory management teams.

Required profile

• Bachelor's degree in medical technology or equivalent.
• Minimum 3 years of experience in a research or clinical laboratory environment.
• Knowledge of laboratory equipment, clinical assays, quality control, and validation procedures.
• Ability to balance multiple priorities while maintaining quality and accuracy.
• Strong interpersonal skills to work effectively with cross‑functional stakeholders.

Required skills

• Advanced Excel spreadsheet skills.
• Experience with scientific database and test code system administration.

What we offer

• Integrated benefits program supporting physical, mental, emotional, financial, and social well‑being.
• Opportunities to work on innovative healthcare projects with a global leader.