Inbound Sales Coordinator

About the role

We are looking for an Inbound Sales Coordinator to be the first human voice for every inbound buyer. Working remotely for a fast‑growing e‑commerce company, you will respond to leads generated from ads and email, delivering quotes instantly and keeping the sales pipeline moving.

Key responsibilities

• Answer every inbound lead by phone within 5 minutes.
• Navigate past gatekeepers to reach decision‑makers.
• Enter and update contact information in HubSpot CRM in real time.
• Present quotes live on the call to accelerate closing.
• Run structured monthly and quarterly follow‑ups to maintain relationships and drive re‑orders.
• Identify friction points in the response process and suggest improvements.

Required profile

• Exceptional attention to detail and ownership mindset.
• Fluent, confident English (C1 level or higher) with natural phone presence.
• Proven ability to bypass gatekeepers without sounding scripted.
• Self‑motivated, able to act immediately without supervision.
• Comfortable using AI tools such as Claude or ChatGPT to increase efficiency.

Required skills

• HubSpot CRM (or similar) proficiency.