Executive Assistant to the Director of Web Services

About the role

Bright Vessel is looking for a proactive Executive Assistant to support its Director of Web Services. Working remotely from Latin America, you will act as the right‑hand for the Director, ensuring projects, invoices, and client communications flow smoothly so the team can focus on quality and launches.

Key responsibilities

• Create and maintain clients, projects, sprints, and tasks in the internal TIP system, assign work to developers and enforce due dates.
• Draft and send client invoices via Stripe, monitor payment status and flag overdue items.
• Prepare quotations and scope summaries for small projects under guidance.
• Manage client communication in Slack channels, providing status updates, follow‑ups and asset confirmations.
• Handle access and credential requests, including staging logins and password resets, and store shared credentials securely.
• Coordinate QA rounds before site launches, track punch‑lists and confirm fixes with the team.
• Maintain the Director’s schedule of launches, meetings and client deadlines, ensuring visibility for the whole team.
• Chase internal follow‑ups to prevent any task from falling through the cracks.

Required profile

• Based in Latin America with availability during US Eastern business hours.
• 1‑3 years experience in a digital agency, web team or similar client‑services environment.
• Excellent written English; native or fluent Spanish is a plus.
• Highly organized, detail‑oriented and proactive.

Required skills

• Familiarity with WordPress administration (no coding required).
• Experience with project‑management tools such as Jira, Asana, ClickUp or Monday.com.
• Comfortable using Stripe or similar invoicing platforms.
• Proficiency with Slack for client‑facing communication.
• Basic knowledge of AI tools (e.g., Claude) is a plus.

What we offer

• Fully remote role – LATAM candidates only.
• Full‑time independent contractor position paid in USD.
• US Eastern business‑hour schedule.
• Opportunity to work with a distributed, fast‑growing digital agency.