Adoption Strategist – LATAM

About the role

ElevenLabs is looking for an Adoption Strategist focused on the LATAM region. In this brand‑new position you will combine adoption, enablement, product expertise and implementation to help corporate and mid‑market customers get the most out of ElevenLabs’ AI audio platforms.

Key responsibilities

• Work directly with corporate and mid‑market clients in Latin America to drive adoption of core use cases and uncover additional opportunities.
• Guide customers through implementation, onboarding and best‑practice usage of ElevenLabs’ products.
• Develop scalable adoption frameworks that can be applied across a high‑volume customer book.
• Collaborate with product, sales and support teams to relay feedback and improve the customer experience.
• Measure adoption metrics and report on progress to internal stakeholders.

Required profile

• Strong communication and relationship‑building skills with corporate clients.
• Experience working with technology products in a B2B environment, preferably SaaS.
• Ability to work autonomously in a fast‑moving, high‑velocity organization.
• Fluency in English; Spanish or Portuguese is a plus for LATAM markets.

Required skills

What we offer

• Innovative AI‑focused culture with opportunities to shape the future of voice and multimodal technology.
• Growth paths and learning & development stipend.
• Annual discretionary travel and off‑site budgets.
• Monthly co‑working stipend for remote employees.