VIP Relationship Director, LATAM

About the role

OKX is looking for a senior leader to shape and execute its VIP growth strategy across Latin America. The VIP Relationship Director will own the commercial roadmap for high‑value traders, build deep relationships with top clients, and act as the primary advocate for their needs within the organization.

Key responsibilities

• Develop and own the LATAM VIP growth strategy to increase trading volume, revenue and user engagement.
• Acquire, onboard and retain high‑net‑worth traders, delivering tailored solutions and dedicated support.
• Collaborate with Product, Trading, Compliance and Global VIP teams to translate client feedback into platform improvements.
• Identify market opportunities and design initiatives that boost VIP trading activity and wallet share.
• Lead, mentor and expand a high‑performance business‑development team with clear OKRs and accountability.
• Represent OKX at industry events, partnerships and community outreach throughout LATAM.
• Analyze client behavior using data insights to segment audiences, predict needs and optimise engagement.

Required profile

• 10+ years of business development or relationship‑management experience in crypto, trading, brokerage, private‑client services or fintech.
• Proven track record of growing revenue through acquisition and retention of high‑value clients.
• Experience leading commercial teams and executing BD strategies in fast‑paced environments.
• Deep understanding of the LATAM crypto and trading landscape, user motivations and competitive dynamics.
• Excellent interpersonal skills with the ability to build trust and influence senior stakeholders.

Required skills