Inbound Sales Coordinator

About the role

The Inbound Sales Coordinator is the first human voice every inbound buyer hears. You will handle high‑volume leads that arrive via ads and email, delivering quotes instantly to keep the sales cycle short and revenue flowing.

Key responsibilities

• Answer every inbound lead by phone within 5 minutes.
• Navigate past gatekeepers to reach the decision‑maker.
• Update HubSpot CRM in real time with accurate contact records.
• Present the quote live on the call rather than relying on delayed email follow‑ups.
• Run structured monthly and quarterly follow‑ups to keep relationships warm and drive re‑orders.
• Identify friction points in the response process and propose improvements proactively.

Required profile

• Exceptional attention to detail; nothing slips past you.
• Confident, professional English communication (C1 level or higher) with a natural phone presence.
• Proven ability to get past gatekeepers without sounding scripted.
• Self‑starter who responds immediately and follows through without supervision.
• Strong ownership mindset; prefers solving problems over being micromanaged.
• Comfortable using AI tools daily to increase efficiency.

Required skills

• HubSpot (or similar CRM) proficiency.
• Experience with AI assistants such as Claude or ChatGPT.