Healthcare QA Supervisor

About the role

The Global Systems & Standards Senior communicates the quality policy and objectives to ensure overall healthcare compliance for the operation/department. This role advises on SOP development, reviews client and facility work instructions, trains QA personnel, and oversees quality document maintenance.

Key responsibilities

• Monitor and instruct compliance to UPS SCS site license requirements (DEL, MDEL, CDS, PCR).
• Promote issue resolution, risk management, continuous improvements and project initiatives.
• Facilitate, host, and respond to internal, regulatory agency and client audits.
• Assist with creation, revision, and approval of controlled documents (SOP/WI/Forms).
• Provide investigation and non‑conformance reporting, developing proactive strategies to prevent recurrence.
• Manage change control and provide quality and regulatory compliance guidance to clients and internal staff.
• Support growth of new and expanded facilities, clients and services.
• Participate in environmental control and CDS security emergency response action team.

Required profile

• Bachelor's degree or international equivalent in Sciences (required).
• Experience in pharmaceutical, healthcare or food industry (preferred).
• Quality Assurance experience (preferred).
• QPIC/AQPIC designation (preferred).