Commercial Account Manager – Commercial Property & Casualty

About the role

We are looking for a Commercial Account Manager to serve our business clients in the commercial Property and Casualty insurance space. You will be the main point of contact for policy inquiries, changes, renewals, claims support and risk reviews, working remotely with companies across Latin America.

Key responsibilities

• Act as primary liaison for business owners, insurance carriers and partners.
• Answer coverage questions, process policy changes, endorsements and track expiration dates.
• Coordinate renewal activities and communicate terms with carriers.
• Gather client information and assist throughout the claims process.
• Review client risks, identify coverage gaps and recommend appropriate protection.
• Prepare and issue certificates of insurance, binders and related documentation.
• Maintain accurate client and policy records in the agency management system.
• Provide proactive, timely updates to clients and carrier partners while handling multiple requests.

Required profile

• 2–4 years of experience in a commercial Property and Casualty insurance environment.
• Based in Latin America and able to work remotely.
• Proactive, accurate and highly responsive to client needs.

Required skills

• Hands‑on experience with an Agency Management System.
• Working knowledge of commercial policies, endorsements, renewals, claims, certificates of insurance and binders.

What we offer

• Industry‑leading compensation aligned with experience.
• Opportunities for career growth within a fast‑growing global talent platform.
• Fully remote work from anywhere in Latin America.