Business Assistant (German)

About the role

EY Global Delivery Services is looking for a bilingual Business Assistant to support its engagement teams. The role combines pipeline management, billing, and system‑related support while ensuring high‑quality service for clients.

Key responsibilities

• Capture and maintain opportunities and projects in the dedicated system.
• Support technical implementation of tools and assist with pricing, budgeting and forecasting.
• Conduct proactive analysis and discuss project performance with engagement teams.
• Prepare complex settlements and carry out billing activities, including invoice creation and shipping.
• Support dunning processes and create inter‑firm statements.
• Assist with system‑side initiation of PACE & AML processes and keep client information up‑to‑date in the CRM database.
• Set up engagement codes and provide process‑related analysis and reporting.
• Collaborate with stakeholders on ad‑hoc business requirements and promote knowledge sharing.

Required profile

• Detail‑oriented with strong analytical abilities.
• Excellent customer service mindset and commitment to quality.
• Fluent in German (written and oral) and proficient in English (written and oral).
• Good knowledge of the MS Office suite (Excel, PowerPoint, Outlook).
• Strong communication and organizational skills.

Required skills

• German language proficiency
• English language proficiency
• MS Office (Excel, PowerPoint, Outlook)