Associate Project Services Manager - Clinical Trials and Laboratories

About the role

IQVIA Laboratories is seeking experienced laboratory professionals to join its Project Services team. The role manages all laboratory aspects of clinical trial projects for a client or program, acting as the main point of contact from award through start-up, maintenance and closeout. It is 100% remote, with Eastern Time business hours, and candidates are matched to the appropriate level based on experience.

Key responsibilities

• Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied
• Lead study set-up, including protocol and budget review, start-up meetings and implementation of project and risk management plans
• Monitor timelines, deliverables, metrics and budgets, including trend analysis, scope changes and change orders
• Serve as the single point of contact for sponsors, handling client communications, meetings, issue triage and escalation
• Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles
• Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications
• Support proposal development, bid defense preparation and development of sponsor- or program-specific standards and procedures
• Capture lessons learned and support continuous improvement across projects and programs

Required profile

• Bachelor's degree in Life Sciences or a related field preferred
• 3+ years of experience in a regulated laboratory environment
• 2+ years of experience managing projects such as study setup, method validation or transfer, or client programs; a formal project management title is not required
• Good command of English and clinical research terminology

Required skills

• Computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems
• Experience with Lab Trial Management Systems (LTMS)
• Strong client management, organizational and written and verbal communication skills