Assistant Housekeeping Manager – Cruise Ship

About the role

The Assistant Housekeeping Manager ensures a premium guest experience in staterooms aboard a Celebrity Cruises vessel. Working closely with the Housekeeping Director, this role coordinates daily housekeeping operations, supervises staff, and upholds the highest standards of cleanliness, safety, and service.

Key responsibilities

• Coordinate, schedule, and supervise day‑to‑day housekeeping activities for staterooms, public areas, and open decks.
• Direct, coach, and evaluate the performance of housekeeping staff in partnership with the Housekeeping Director.
• Conduct ten stateroom inspections daily and additional checks during embarkation to ensure compliance with company standards.
• Manage inventory of linens, amenities, and supplies, and oversee cost‑containment measures.
• Maintain sanitation, SQM, and safety logs in line with ISM/ISO, USPH, and environmental policies.
• Respond promptly and professionally to guest concerns, ensuring resolution to satisfaction.
• Present overtime needs and requisition requests to the Housekeeping Director for approval.
• Lead on‑the‑job training, cross‑training, and mentorship programs for new and existing staff.

Required profile

• Proven experience supervising housekeeping teams, preferably in a cruise‑ship or hotel environment.
• Strong understanding of ISM/ISO, SQM, and USPH standards.
• Excellent communication and guest‑service orientation.
• Ability to manage multiple priorities, schedules, and inventory controls.

Required skills

• Familiarity with ISM/ISO and SQM safety and quality standards.
• Experience handling sanitation and safety documentation.
• Inventory management and cost‑containment proficiency.

What we offer

• Opportunity to work on a world‑class cruise line with a global guest base.
• Professional development and career advancement within Celebrity Cruises.
• Competitive compensation and benefits package.